World Development Report 2016: Digital Dividends

nationalgeographic_1746433-wblive (1)

The World Development Report 2016, the main annual publication of the World Bank, is out. This year’s theme is Digital Dividends, examining the role of digital technologies in the promotion of development outcomes. The findings of the WDR are simultaneously encouraging and sobering. Those skeptical of the role of digital technologies in development might be surprised by some of the results presented in the report. Technology advocates from across the spectrum (civic tech, open data, ICT4D) will inevitably come across some facts that should temper their enthusiasm.

While some may disagree with the findings, this Report is an impressive piece of work, spread across six chapters covering different aspects of digital technologies in development: 1) accelerating growth, 2) expanding opportunities, 3) delivering services, 4) sectoral policies, 5) national priorities, 6) global cooperation. My opinion may be biased, as somebody who made some modest contributions to the Report, but I believe that, to date, this is the most thorough effort to examine the effects of digital technologies on development outcomes. The full report can be downloaded here.

The report draws, among other things, from 14 background papers that were prepared by international experts and World Bank staff. These background papers serve as additional reading for those who would like to examine certain issues more closely, such as social media, net neutrality, and the cybersecurity agenda.

For those interested in citizen participation and civic tech, one of the papers written by Prof. Jonathan Fox and myself – When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness? – might be of particular interest. Below is the abstract:

This paper reviews evidence on the use of 23 information and communication technology (ICT) platforms to project citizen voice to improve public service delivery. This meta-analysis focuses on empirical studies of initiatives in the global South, highlighting both citizen uptake (‘yelp’) and the degree to which public service providers respond to expressions of citizen voice (‘teeth’). The conceptual framework further distinguishes between two trajectories for ICT-enabled citizen voice: Upwards accountability occurs when users provide feedback directly to decision-makers in real time, allowing policy-makers and program managers to identify and address service delivery problems – but at their discretion. Downwards accountability, in contrast, occurs either through real time user feedback or less immediate forms of collective civic action that publicly call on service providers to become more accountable and depends less exclusively on decision-makers’ discretion about whether or not to act on the information provided. This distinction between the ways in which ICT platforms mediate the relationship between citizens and service providers allows for a precise analytical focus on how different dimensions of such platforms contribute to public sector responsiveness. These cases suggest that while ICT platforms have been relevant in increasing policymakers’ and senior managers’ capacity to respond, most of them have yet to influence their willingness to do so.

You can download the paper here.

Any feedback on our paper or models proposed (see below, for instance) would be extremely welcome.

unpacking

unpacking user feedback and civic action: difference and overlap

I also list below the links to all the background papers and their titles

Enjoy the reading.

Pippa Norris – Making Democratic Governance Work

Here’s something new by Pippa Norris. Definitely worth reading

“Making Democratic Governance Work : How Regimes Shape Prosperity, Welfare, and Peace”

This book focuses on three core questions. Is democratic governance good for economic prosperity? Has this type of regime accelerated progress toward achieving the Millennium Development Goals, social welfare, and human development? Does it generate a peace-dividend and reduce conflict at home? Despite the importance of understanding these questions and the vast research literature generated, remarkably little consensus has emerged about any of these issues. Within the international community, democracy and governance are widely advocated as intrinsically desirable and important goals. Nevertheless, alternative schools of thought continue to dispute their consequences – and thus the most effective strategy for achieving a range of critical developmental objectives. Some believe that human development is largely determined by structural conditions in each society, such as geographic location, natural resources, and the reservoir of human capital, so that regimes have minimal impact. Others advocate promoting democracy to insure that leaders are responsive to social needs and accountable to citizens for achieving better schools, clinics, and wages. Yet others counter that governance capacity is essential for delivering basic public services, and state-building is essential in post-conflict reconstruction prior to holding elections. This book advances the argument that both liberal democracy and state capacity need to be strengthened in parallel to ensure effective development, within the constraints posed by structural conditions. Liberal democracy allows citizens to express their demands, to hold public officials to account, and to rid themselves of incompetent, corrupt, or ineffective leaders. Yet rising public demands that cannot be met by the state are a recipe for frustration, generating disillusionment with incumbent officeholders, or, if discontent spreads to becomes more diffuse, with the way that the regime works, or even ultimately with the promise of liberal democracy ideals. Thus governance capacity is also predicted to play a vital role in advancing human security, so that states have the capacity to respond effectively to citizen’s demands. The argument is demonstrated using systematic evidence gathered from countries worldwide during recent decades and selected cases illustrating the effects of regime change on development.

You can order the book here.