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I have been doing some research on works related to the evaluation of citizen engagement initiatives (technology mediated or not).  This is far from exhaustive, but I thought it would be worth sharing with those who stop by here. Also, any help with identifying other relevant sources that I may be missing would be greatly appreciated.

•          Abelson, J., & Gauvin, F. P. (2006). Assessing the impacts of public participation: Concepts, evidence and policy implications. Ottawa: Canadian Policy Research Networks.

•          Abelson, J., Forest, P. G., Eyles, J., Smith, P., Martin, E., & Gauvin, F. P. (2003). Deliberations about deliberative methods: issues in the design and evaluation of public participation processes. Social science & medicine, 57(2), 239-251.

•          Aichholzer, G., & Westholm, H. (2009). Evaluating eParticipation projects: practical examples and outline of an evaluation framework. European Journal of ePractice, 7(3).

•          Barnett, A., Dembo D., Verhulst S.G. (2013). Toward Metrics for Re-(Imagining) Governance. GovLab Working Paper.

•          Beierle, T. C. (1999). Using social goals to evaluate public participation in environmental decisions. Review of Policy Research, 16(3‐4), 75-103.

•          Caddy, J. (2005). Evaluating public participation in policy making. OECD Publishing.

•          Macintosh, A., & Whyte, A. (2008). Towards an evaluation framework for eParticipation. Transforming Government: People, Process and Policy, 2(1), 16-30.

•          Macintosh, A., & Whyte, A. (2006, September). Evaluating how eParticipation changes local democracy. In eGovernment Workshop (Vol. 11).

•          Mannarini, T., & Talò, C. (2013). Evaluating public participation: instruments and implications for citizen involvement. Community Development, 44(2), 239-256.

•          Motsi, G. (2009, June). Evaluating citizen engagement in policy making. InCanadian Society for Evaluation Conference, Institute on Governance (Vol. 2).

•          Nabatchi, T. (2012). A manager’s guide to evaluating citizen participation. Washington, DC: IBM Center for the Business of Government.

•          Rowe, G., & Frewer, L. J. (2000). Public participation methods: A framework for evaluation. Science, technology & human values, 25(1), 3-29.

•          Rowe, G., & Frewer, L. J. (2004). Evaluating public-participation exercises: a research agenda. Science, Technology & Human Values, 29(4), 512-556.

•          Warburton, D., Wilson, R., & Rainbow, E. (2006). Making a difference: A guide to evaluating public participation in central government. Department for Constitutional Affairs.