Category Archives for citizen engagement

What shapes citizens’ evaluations of their public officials’ accountability? Evidence from local Ethiopia

 

I just came across an interesting paper by Sebastian Jilke published in Public Administration and Development. on the effects of access to information and participatory planning on citizens’ perception of local public officials. Below the summary of the paper:

In this article, we study which institutional factors shape citizens’ views of the local accountability of their public officials. Our departing assumption is that evaluations of local accountability do not merely reflect citizens’ political attitudes and beliefs, but also whether local institutions contribute to an environment of mutual trust, accountability and ultimately democratic legitimacy. Combining public opinion data from a large-N citizen survey (N=10,651) with contextual information for 63 local governments in Ethiopia, we look at access to information, participatory planning and the publicness of basic services as potential predictors of citizens’ evaluations of local public officials. Our findings suggest that local context matters. Jurisdictions that provide access to information on political decision-making are perceived to have more accountable officials. Moreover, when local governments provide public fora that facilitate citizens’ stakes in local planning processes, it positively affects citizens’ evaluations of the accountability of their officials. Our study adds to the  empirical literature by showing that establishing local institutions that can foster citizen-government relations at the local level through inclusive processes is crucial for improving public perceptions of accountability.

And a few more excerpts from the conclusion:

We have presented an empirical test of local institutional factors – particularly access to information,  participatory planning and publicness of basic services – and their impact on citizens’ perceptions of local accountability in Ethiopian local governments. Our empirical results show that two out of the three factors matter. Once a jurisdiction adopts participatory planning and/or provides access to information on political decision-making, it positively affects the way in which citizens perceive the accountability of their officials. In sum, both factors are thought to improve the relationship between citizens and their respective local governments. Hence, our findings suggest that establishing local institutions that can foster citizen-government relations at the local level are crucial for improving public attitudes towards local government. Furthermore, positive attitudes towards local government, furthermore, strengthen the democratic legitimacy of the state at the local level. Thus development practitioners and policy-makers may take these institutional factors into account when reforming local governments.

You can read an ungated version of the paper here [PDF].

And you can read more about the benefits of citizen participation here. 

The Participatory Turn: Participatory Budgeting Comes to America

 

So here it is, finally, the much awaited PhD by Hollie Russon-Gilman (Ash Center – Harvard) on Participatory Budgeting in the United States.

Below is the abstract.

Participatory Budgeting (PB) has expanded to over 1,500 municipalities worldwide since
its inception in Porto Alege, Brazil in 1989 by the leftist Partido dos Trabalhadores
(Workers’ Party). While PB has been adopted throughout the world, it has yet to take
hold in the United States. This dissertation examines the introduction of PB to the United
States with the first project in Chicago in 2009, and proceeds with an in-depth case study
of the largest implementation of PB in the United States: Participatory Budgeting in New
York City. I assess the outputs of PB in the United States including deliberations,
governance, and participation.
I argue that PB produces better outcomes than the status quo budget process in New York
City, while also transforming how those who participate understand themselves as
citizens, constituents, Council members, civil society leaders and community
stakeholders. However, there are serious challenges to participation, including high costs
of engagement, process exhaustion, and perils of scalability. I devise a framework for
assessment called “citizenly politics,” focusing on: 1) designing participation 2)
deliberation 3) participation and 4) potential for institutionalization. I argue that while the
material results PB produces are relatively modest, including more innovative projects,
PB delivers more substantial non-material or existential results. Existential citizenly
rewards include: greater civic knowledge, strengthened relationships with elected
officials, and greater community inclusion. Overall, PB provides a viable and
informative democratic innovation for strengthening civic engagement within the United
States that can be streamlined and adopted to scale.

You can read the full dissertation here [PDF].

Like it?  You might also want to read this about who participates in NYC’s PB and this about the effects of PB on infant mortality in Brazil.

Modeling the Rise in Internet-based Petitions

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By Taha Yasseri, Scott A. Hale, and Helen Margetts (Oxford Internet Institute)

Collective action taking place on Internet platforms leaves a digital imprint which may be harvested to better understand the dynamics of mobilization. This ‘big data’ offers social science researchers the potential for new forms of analysis, using real-time transactional data based on entire populations, rather than sample-based surveys of what people think they did or might do. This paper uses a big data approach to track the growth of about 20,000 petitions to the UK Government over two years, analyzing the rate of growth and the outreach mechanism. The number of signatures was collected for all petitions with an hourly resolution. The vast majority of petitions did not achieve any measure of success; over 99 percent failed to get the 10,000 signatures required for an official response, and only 0.1 percent attained the 100,000 required for a parliamentary debate. We analyze the data through a multiplicative process model framework to explain the growth of signatures. We have defined and measured an average outreach factor for petitions and show that it decays very fast (reducing to 0.1% after 10 hours); after 24 hours, a petition’s fate is virtually set.

Read the full paper here [PDF].

And if you are interested in e-petitions, you may also like this. 

Crowdsourcing Off-Road Traffic Legislation in Finland

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A paper by Tanja Aitamurto (Tampere) and Hélène Landemore (Stanford) on an interesting crowdsourcing exercise in Finland.

Abstract

This paper reports on a pioneering case study of a legislative process open to the direct online participation of the public. The empirical context of the study is a crowdsourced off-road traffic law in Finland. On the basis of our analysis of the user content generated to date and a series of interviews with key participants, we argue that the process qualifies as a promising case of deliberation on a mass-scale. This case study will make an important contribution to the understanding of online methods for participatory and deliberative democracy. The preliminary findings indicate that there is deliberation in the crowdsourcing process, which occurs organically (to a certain degree) among the participants, despite the lack of incentives for it. Second, the findings strongly indicate that there is a strong educative element in crowdsourced lawmaking process, as the participants share information and learn from each other. The peer-learning aspect could be made even stronger through the addition of design elements in the process and on the crowdsourcing software.

The first two things that come to mind when reading this, are:

  1. If there is a “strong educative element” in the crowdsourcing process, we have an argument for large-scale citizen participation. The more citizens take part in a process, the more citizens benefit from the educative element.
  2. If we consider point 1 to be true, there is still a major technical challenge in terms of having appropriate platforms to enable large-scale deliberative processes. For instance, I have some reservations about crowdsourcing efforts that use ideation systems like Ideascale (as is the case for this experience). In my opinion such systems are prone to information cascades and a series of other biases that compromise an exercise in terms of a) deliberative quality and b) final outcomes (i.e. quality of ideas).

There’s still lots to learn on that front, and there is a dire need for more research of this type. Kudos should also go to the proponents of the initiative, who involved the authors in the project from the start.

Read the full paper here [PDF].

Open Government, Feedback Loops, and Semantic Extravaganza

Tom Steinberg recently brought up one of the most important issues for those working at the intersection of technology and governance. It refers to the deficit/surplus of words to describe the “field” (I call it field in the absence of a better word) :

(…) what primary movement or sector is mySociety part of? Or Avaaz? Or Kiva? Or Wikileaks? When I ask myself these questions, no obvious words or names race quickly or clearly to mind. There is a gap – or at best quite a bit of fuzziness – where the labels should go.

This lack of good labels should surprise us because these groups definitely have aims and goals, normally explicit. Also, it is unusual because social and political movements tend to be quite good at developing names and sticking to them.

I personally have witnessed the creation of a number of names, including e-democracy, e-participation, e-governance, government 2.0, and open government. While some may argue that these names are different among themselves, no real consensus exists about what differentiates them. The common denominator is some fuzzy notion that technology may promote more democratic and/or efficient forms of government.

But why the absence of stable terms and the profusion of neologisms? And what are the implications?

The appeal to novelty (argumentum ad novitatem), which asserts that something is superior because of its newness, seems to be one of the reasons behind the constant reinvention of terms. Indeed, adhering to such a logical fallacy might be particularly tempting for the technology community, where new solutions tend to be an improvement over older ones. On top of that, some technological millennialism does not hurt. After all, a constant of humankind is our inclination to think we are living unique moments. Coming up with new names partially fulfils our natural desire to belong to a special moment in history.

But coming up with new terms also allows for “semantic plasticity”, which enables those who use the terms to expand and contract their meanings according to their needs. Take the example of the term “open government data” and its ambiguous meanings: sometimes it is about accountability, sometimes it is about service delivery, other times it is both. Such ambiguity, some might claim, is opportunistic. It creates a larger consumer base that does not only include governments interested in openness as a democratic good, but also less democratically inclined governments who may enjoy the label of “openness” by publishing data that have little to do with accountability. Malleable terms attract larger audiences.

Moreover, new terms (or assigning new meanings to existing ones) also provides additional market entry-points. While it may take 10,000 hours of deliberate practice to become an expert at something, it only takes a few tweets to qualify as a new Gov 2.0 “guru”, an open government “thinker”.

But Tom Steinberg hits the nail on the head when describing why the profusion of names and their terminological inconsistency is problematic:

And this worries me because consistent names help causes to persist over time. If the field of AIDS research had been renamed every 6 months, could it have lasted as it did? Flighty, narrowly used language confuses supporters, prevents focus and is generally the enemy of long term success.

Indeed, the lack of terminological consistency in the field is a major obstacle to cumulative learning. And  worse, this problem goes beyond the name for “the field” as a whole, also affecting practices that are part of that very field.

As an illustration, recently some people from the development/opengov worlds have started to unrestrainedly employ the term “feedback loop”. While the understanding around the term (in its latest usage) is imprecise, it normally alludes to an idea of citizen engagement followed by some kind of responsiveness. If there is a reason for the use of the term “feedback loop” in the context of citizen engagement, no serious effort has been made to explain what it is. A term is thus assigned a new meaning to describe things that have been largely studied by others under different names.

I myself haven’t resisted and have used the term a couple of times, but this is not free from implications. For instance, Nathaniel Heller, is a prominent and astute voice in the international Open Government space. Recently, Nathaniel wrote a blog post asking “Is There a Case Against Citizen Feedback Loops”. To date, his post goes unanswered. But had he asked for instance about “the case against (or for) citizen engagement”, I believe a productive conversation could have ensued, based on a couple of thousands of years of knowledge on the matter. But the language defines the audience, and the use of terms like feedback loops reduces the odds of engaging in a  conversation with those who hold relevant expertise.

The major problem with this semantic extravaganza relates to the extent to which it blocks  the connection with existing knowledge. As new terms come up, the “field” starts, again, to be considered as a new one.  And the fact that the majority is unaware of evidence that may exist under other terminology leads to a collective illusion that the evidence does not exist. Then, the “we know very little” sentence starts to be repeated ad nauseam, opening the floodgates to all kinds of half-baked hypotheses (usually masked as “theory of change”) and unbridled calls for “evidence”.

Questions that have been asked in the past, and that have been answered either entirely or partially, re-emerge as if they were new ones. The process of answering these new questions starts again from zero. With neologisms, so dear to those working in “the field”, comes what they claim to despise the most: the re-invention of the wheel.

And these calls for “evidence” are undermined by their very lack of terminological and conceptual consistency – and disinterest in existing knowledge. To further complicate things, researchers and scholars who could potentially debunk the novelty myth may lack incentives to do so, as with the novelty narrative comes the prospect for increased visibility and funding.

But an immediate way out of such a situation seems unlikely. An embargo on the creation of new terms – or assigning new meanings to existing ones – would be neither enforceable nor productive, let alone democratic. Maybe the same would be true for attempting to establish a broad convention around a common vocabulary. But recognition by those working in the field that the individual incentives for such a terminological carnival may be offset by the collective benefits of a more consistent and accurate vocabulary would be a first step.

In the meantime, a minimal willingness to connect with existing knowledge would help a lot, to say the least.

Citizen Engagement Improves Access to Public Goods in Mexico

A paper recently published in World Development brings new and fascinating evidence from Mexico of the impact of participatory governance mechanisms on access to services.

Below are a few excerpts from the paper by Diaz-Cayeros, Malagoni, and Ruiz-Euler “Traditional Governance, Citizen Engagement, and Local Public Goods: Evidence from Mexico” (emphasis are mine):

The goal of this paper is to assess the effects of traditional governance on local public good provision. We ask whether poor indigenous communities are better off by choosing to govern themselves through “traditional” customary law and participatory democracy, versus delegating decisions concerning the provision of public goods to “modern” forms of representative government, structured through political parties. This is a crucial question for developing countries seeking to enhance accountability, and a central problem in the theory of participatory democracy.

Our research design takes advantage of an important institutional innovation in the state of Oaxaca, Mexico, that in 1995 allowed indigenous communities to choose their forms of governance. The reform gave full legal standing to a form of traditional indigenous governance called usos y costumbres (usos hereafter), which entails electing individuals to leadership positions through customary law in non-partisan elections, making decisions through participatory democracy, and monitoring compliance through a parallel (and often informal) system of law enforcement and community justice. If they did not choose usos, municipalities could opt instead for party governance, which entails the selection of municipal authorities through electoral competition among political parties and the adjudication of conflicts only through the formal institutional channels, namely the state and federal judiciary.

(…)

Our results show that electricity provision increased faster in those municipalities governed by usos. They also suggest that traditional governance may improve the provision of education and sewerage. With respect to citizen engagement and elite capture, contrary to existing scholarly work, we find no evidence of entrenchment of local bosses (caciques) associated with the former ruling party, the Institutional Revolutionary party (PRI) in places ruled by usos. Our findings suggest that traditional participatory forms of governance do not handicap democratic development. Furthermore, municipalities governed by usos are more likely to hold open council meetings allowing citizens to participate in decisionmaking processes. We attribute better public goods coverage to differences in local governance and collective decisionmaking practices. We suggest three specific channels through which traditional governance affects local public good provision: the social embeddedness of municipal presidents, broader civic engagement in collective-decision making, and credible social sanctions. We argue that traditional governance practices (which include in our setting decision-making through direct participatory practices, the obligation to provide services for the community, and the establishment of a parallel system of justice), allow poor communities to better hold their political leaders accountable, prevent elite capture, and monitor and sanction non-cooperative behavior.

(…)

Systems of governance based on electoral competition among political parties differ essentially from usos because decisions are taken by politicians without an ongoing process of consultation with the citizenry. The monitoring and sanctioning dynamics that come into play when citizens gather in public assemblies are usually absent in party-run municipalities, and thus the allocation of resources for public goods seems sub-optimal.

(…)

Differences between the two types of governance that we presented in the paper point to a broader discussion of the organization of democracy. The delegated format of decision-making in electoral democracies dominated by political parties seems to bear a higher risk of agency loss than deliberative decision-making of what is often referred to as participatory democracy. (…) there are lessons to be extracted from the fact that, with regard to the provision of some basic services, a non-partisan political arrangement presented some advantages over the widespread electoral and party-based democratic organization. Participation and collective monitoring of authority are hugely important to maximize collective well-being.

Read the full paper here [PDF].

 

Civil Society and Participation in Brazil: A Literature Review

This literature review is divided into six sections. The first section briefly describes the  theoretical and empirical background of debates about civil society and participation: the democratization process of the 1980s. The second section examines the first and second generation of studies of the best-known participatory mechanism in Brazil – participatory budgeting (PB). Next, this review turns attention toward research on policy councils, which fuelled more theoretical advances than studies of PB. A short section presents the few available studies about participation in the Northeast region of Brazil – a still largely unchartered territory in the literature. The fifth section discusses normative debates about the meaning and purpose of participation. Although the debate is not as contentious as it was in the early-2000s, two distinct views about participation still mark this literature. The last and longest section analyzes studies that treat citizen participation as a constitutive part of the representative system, which can help to improve government accountability and increase the quality of democracy.

Read full paper here [PDF].

12 Papers on Social Media and Political Participation

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I just came across the website of the Social Media and Political Participation conference, which took place in Florence this May.

Below is the presentation by Henry Farrel (from the Monkey Cage) on Cognitive Democracy and the Internet, followed by links to the papers.

http://vimeo.com/66820855

Cognitive Democracy and the Internet Henry Farrell, George Washington University

Politics 2.0: The Multifaceted Effect of Broadband Internet on Political Participation Francesco Sobbrio, European University Institute

Birds of the Same Feather Tweet Together: Bayesian Ideal Point Estimation Using Twitter Data Pablo Barbera, New York University

Politicians Go Social. Estimating Intra-Party Heterogeneity (and its Effects) through the Analysis of Social Media Andrea Ceron, University of Milan

Connective Action in European Mass Protest  Eva Anduiza, Autonomous University of Barcelona

The Bridges and Brokers of Global Campaigns in the Context of Social Media Sandra Gonzalez-Bailon, Oxford Internet Institute

Every Tweet Counts? How Sentiment Analysis of Social Media Can Improve our Knowledge of Citizens’ Policy Preferences: An Application to Italy and France Stefano Iacus, University of Milan

The Rise and Decline of the “Occupy Wall Street” Movement from a Digital Perspective Alessandro Flammini, University of Indiana

Is the Internet Good or Bad for Politics? Yes. Let’s talk about How and Why Zeynep Tufekci, University of North Carolina, Chapel Hill

Follow the leader! Dynamics and Patterns of Activity among the Followers of the Main Italian Political Leaders during the 2013 General Election Campaign Cristian Vaccari, New York University and University of Bologna

Social Networks, Peer Pressure and Protest Participation Alexey Makarin, New Economic School, Moscow

Mobilizing Online Data to Understand Offline Mobilization: Two Attempts at Online Observational Research in Russia   Sam Greene, King’s College London

Technology and Citizen Participation in Lawmaking: What’s the Impact?

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In times of open government one can come across many initiatives that claim to enable citizens to participate in the lawmaking process, but much less evidence is available about how effective that participation is. 

This is one of the reasons why I believe the e-Democracia project by the Brazilian House of Representatives is an extremely important experience for those interested in online participatory lawmaking. Besides taking place in one of the worlds’ largest democracies, e-Democracia is one of the few experiences to have shown evidence of actual impact – albeit sometimes limited – of citizens’ participation in the lawmaking process  (full disclosure, I advised the project in its early stages of implementation).

A new paper by Patricia Rossini (UFMG – Brazil) looks at a particular case of e-Democracia, in which citizens provided input for the drafting of the Brazilian Internet Bill of Rights. Below is the abstract of the paper – Is political participation online effective? A case study of the Brazilian Federal Chamber of  Representatives’ e-democracy initiative.

Abstract:

In Brazil, the Federal Chamber of Representatives conducts an e-democracy initiative that enables people to participate in political decisions regarding legislation. There are forums in which people can discuss and propose amendments to draft bills, vote for surveys to decide on the most important issues and speak their minds regarding legislative activities. The goal of this paper is to analyze the effectiveness of citizens’ engagement in the e-democracy initiative through the case study of the discussion of the Internet Civilian Landmark – a bill to regulate Internet use in Brazil. After a brief review of literature on e-democracy, we intend to measure if the platform guaranteed citizens an opportunity to affect decision-making by evaluating if the amendments suggested by users through the initiative were effectively taken into account by the legislative committee.

And a small excerpt from the conclusion:

Even though there are many barriers (social, economical and cultural, to cite some) that need to be transposed in order to reach a greater level of citizenship and deliberation on online public spheres, our case study shows that those who were engaged in the Internet Civilian Landmark’s discussion were able to reach decision-makers and to effectively make amendments to this bill. Although the final decision was top-down, as the representatives had the power to decide on what suggestions they would take into account, they were clearly open to accept amendments proposed.

Download the full paper here [PDF].

Petition Growth and Success Rates on the UK No. 10 Downing Street Website

 

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This is the kind of research that should be informing the design of ICT mediated initiatives. It also a good example as to why policymakers  and practitioners should reach out more to scholars (and vice-versa).

Now that so much of collective action takes place online, web-generated data can further understanding of the mechanics of Internet-based mobilisation. This trace data offers social science researchers the potential for new forms of analysis, using real-time transactional data based on entire populations, rather than sample-based surveys of what people think they did or might do. This paper uses a ‘big data’ approach to track the growth of over 8,000 petitions to the UK Government on the No. 10 Downing Street website for two years, analysing the rate of growth per day and testing the hypothesis that the distribution of daily change will be leptokurtic (rather than normal) as previous research on agenda setting would suggest. This hypothesis is confirmed, suggesting that Internet-based mobilisation is characterized by tipping points (or punctuated equilibria) and explaining some of the volatility in online collective action. We find also that most successful petitions grow quickly and that the number of signatures a petition receives on its first day is a significant factor in explaining the overall number of signatures a petition receives during its lifetime. These findings have implications for the strategies of those initiating petitions and the design of web sites with the aim of maximising citizen engagement with policy issues.

Read more here [PDF].