A Brilliant Story of Participation, Technology and Development Outcomes

Brazilian electronic voting machine

A major argument for democratic governance is that more citizen participation leads to better outcomes through an improved alignment between citizens’ preferences and policies. But how does that play out in practice? Looking at the effects of the introduction of electronic voting (EV) in Brazil, a paper by Thomas Fujiwara (Princeton) sheds light on this question. Entitled “Voting Technology, Political Responsiveness, and Infant Health: Evidence from Brazil” (2013), it is one of the best papers I’ve read when it comes to bringing together the issues of technology, participation and development outcomes.

Below is an extract from the paper:

This paper provides evidence on how improving political participation can lead to better service outcomes. It estimates the effects of an electronic voting, or EV, technology in reducing a mundane, but nonetheless important, obstacle to political participation: difficulty in operating ballots. The results indicate that EV caused a large de facto enfranchisement of less educated voters, which lead to the election of more left-wing state legislators, increased public health care spending, utilization (prenatal visits), and infant health (birth weight).

While filling out a ballot may be a trivial task to educated citizens in developed countries, the same is not true in Brazil, where 23% of adults are “unable to read or write a simple note” and 42% did not complete the 4th grade. Moreover, before 1994 Brazilian paper ballots required voters to write a candidate’s name or electoral number and involved only written instructions. This resulted in a substantial quantity of error-ridden and blank ballots being cast, generating a large number of residual votes (not assigned to a candidate and discarded from the tallying of results).

In the mid-1990′s, the Brazilian government developed an EV technology as a substitute for paper ballots. While its introduction aimed at reducing the time and costs of voting counting, other features of the technology, such as the use of candidates’ photographs as visual aids, the use of “error” messages for voters about to cast residual votes, and guiding the voting process step by step, facilitated voting and reduced errors.

(…) Estimates indicate that EV reduced residual voting in state legislature elections by a magnitude larger than 10% of total turnout. Such effect implies that millions of citizens who would have their votes go uncounted when using a paper ballot were de facto enfranchised. Consistent with the hypothesis that these voters were more likely to be less educated, the effects are larger in municipalities with higher illiteracy rates. Moreover, EV raises the vote shares of left-wing parties.

The paper will go on to argue that this enfranchisement of the less educated citizenry did indeed affect public policy. (…) I focus on  state government spending, in particular on an area that disproportionately affects the less educated: health care. Poorer Brazilians rely mostly on a public-funded system for health care services, which richer voters are substantially more likely to use the co-existing private services. The less educated have thus relatively stronger preferences for increased public health care provision, and political economy models predict that increasing their participation leads to higher public spending in this area.

Using data from birth records, I also find that EV raised the number of prenatal visits by women to health professionals and lowered the prevalence of low-weight births (below 2500g), and indicator of newborn health. Moreover, these results hold only for less educated mothers, and I find no effects for the more educated, supporting the interpretation that EV lead to benefits specifically targeted at poorer populations.

Fujiwara’s findings are great for a number of reasons, some of which I highlight below:

  • Participation and policy preferences: The findings in this paper support the argument for democratic governance, showing that an increase in the participation of poorer segments of society ultimately leads to better service results.
  • Institutions and context: The paper indirectly highlights how innovations are intrinsically linked to institutions and their context. For instance, as noted by Fujiwara, “the effect of EV is larger in the proportional representation races where a paper ballot requires writing down the name or number of the candidate (lower chamber of congress and state legislature) than in the plurality races where a paper ballot involves checking a box (senate, governor, and president).” In other words, the electoral system matters, and the Brazilian outcomes would be most likely to be replicated in countries with similar electoral processes (and levels of ballot complexity), rather than those adopting plurality voting systems. (If I remember well, this was one of the findings of a paper by Daniel Hidalgo (unpublished),  comparing the effects of e-voting in Brazil and India: the effects of e-voting for elections in the lower house in India [plurality vote] were smaller than in Brazil). In a similar vein, the effects of the introduction of similar technology would probably be lower in places with higher levels of educational attainment within poor segments of society.
  • Technology and elections: Much of the work on technology and accountability evolves around non-electoral activities that are insulated from existing processes and institutions, which tends to mitigate the chances of real-life impact. And, whether you like it or not, elections remain one of the most pervasive and consequential processes involving citizen participation in public affairs. There seems to be untapped potential for the use of technology to leverage electoral processes (beyond partisan campaigns). Finding ways to better inform voters (e.g. voting advice applications) and to lower the barriers for entry in electoral competition (why not a Rock the Vote for unlikely candidates?) are some of the paths that could be further explored. Fujiwara’s paper show how technology can enhance development outcomes by building on top of existing institutions.
  • Technology and inclusion: For a number of people working with development and public policy, a major concern with technology is the risk of exclusion of  marginalized groups. While that is a legitimate concern, this paper shows the opposite effect, reminding us that it is less about technology and more about the use that one makes of it.
  • Unintended effects: The use of technology in governance processes is full of stories of unintended effects. Most of them are negative ones, epitomized by the case of digitization of land records in Bangalore [PDF]: instead of transparency and efficiency, it led to increased corruption and inefficiencies. Fujiwara’s paper shows that unexpected benefits are also possible. While the primary goal of  the introduction of e-voting in Brazil was related to costs and time, another major unanticipated impact was better service outcomes. If unintended effects are often overlooked by practitioners and researchers alike, this paper highlights the need to look for effects beyond those originally intended.

All of these points, added to the methodological approach adopted by Fujiwara, are good reasons to read the paper. You can find it here [PDF].

Participation, Transparency and Accountability: Innovations in South Korea, Brazil, and the Philippines

A report by Brian Wampler for the Global Initiative for Fiscal Transparency (GIFT):

Citizen participation in budgetary and other fiscal processes has been expanding at international, national, and local levels over the past 15 years. The direct participation of citizens, it is hoped, will improve governance, limit misuse of public funds, and produce more informed, engaged citizens. At the national level, reformist governments now encourage the direct engagement of citizens during multiple moments of the policy cycle—from initial policy formulation to the oversight of policy implementation. Reformist governments hope to take advantage of increased citizen participation to increase their legitimacy, thus allowing them to change spending and policy priorities, increase state effectiveness by make public bureaucrats more responsive to citizens and elected officials, and, finally, ensure that the quality of public services improves. During the 1980s and 1990s, many subnational governments took advantage of policy decentralization to experiment with new institutional types. Direct citizen participation has been most robust at subnational levels due to the decreased costs and the greater direct impact of citizens on policymaking.

(….)

The main purpose of this report is to examine how three countries, South Korea, Brazil, and the Philippines, have made extensive efforts to create new institutions and policies that encourage the participation of citizens and CSOs in complex policy processes. South Korea developed an institutional arrangement based on policy experts, CSOs, and the Korean Development Institute. Brazil uses a model that relies extensively on the participation of citizens at multiple tiers of government. Finally, the Philippines use a mixed model that incorporates citizens and CSOs at national and subnational levels

(….)

Political reformers seeking to incorporate greater numbers of people into policymaking venues face a series of challenges. These include: (1) asymmetrical access to information as well as differing skills base to interpret information; (2) the difficultly of decision-making when groups grow in size; (3) a reduction in the importance of any single participant due to the greater number of participants; (4) political contestation over who has the right to participate; (5) who are the legitimate representatives of different groups; and (6) higher organizational costs (time, money, personnel). This report maps out how new participatory institutions and programs that are designed to help governments and their civil society allies draw citizens directly into decision-making processes.To explain the variation in the type of participatory experiences now used by different countries,we identify four factors that most strongly affect the types of participation-oriented reforms as well as the results. These four factors include: (a) presidential-level support for reform, (b) the configuration of civil society, (c) state capacity and (d) the geo-political direction of reform (topdown/center –periphery vs. bottom-up/periphery/center. It is the combination of these four factors that most strongly explains the type of institutions adopted in each of these countries.

Read the full report here [PDF]. 

When Citizen Engagement Saves Lives (and what we can learn from it)

When it comes to the relationship between participatory institutions and development outcomes, participatory budgeting stands out as one of the best examples out there. For instance, in a paper recently published in World Development,  Sonia Gonçalves finds that municipalities that adopted participatory budgeting in Brazil “favoured an allocation of public expenditures that closely matched the popular preferences and channeled a larger fraction of their total budget to key investments in sanitation and health services.”  As a consequence, the author also finds that this change in the allocation of public expenditures “is associated with a pronounced reduction in the infant mortality rates for municipalities which adopted participatory budgeting.”

Evolution of Expenditure Share in Health and Sanitation compared between adopters and non-adopters of PB (Goncalves 2013).

Evolution of  the share of expenditures in health and sanitation compared between adopters and non-adopters of participatory budgeting (Goncalves 2013).

Now, in an excellent new article published in Comparative Political Studies, the authors Michael Touchton and Brian Wampler come up with similar findings (abstract):

We evaluate the role of a new type of democratic institution, participatory budgeting (PB), for improving citizens’ well-being. Participatory institutions are said to enhance governance, citizens’ empowerment, and the quality of democracy, creating a virtuous cycle to improve the poor’s well-being. Drawing from an original database of Brazil’s largest cities over the last 20 years, we assess whether adopting PB programs influences several indicators of well-being inputs, processes, and outcomes. We find PB programs are strongly associated with increases in health care spending, increases in civil society organizations, and decreases in infant mortality rates. This connection strengthens dramatically as PB programs remain in place over longer time frames. Furthermore, PB’s connection to well-being strengthens in the hand of mayors from the nationally powerful, ideologically and electorally motivated Workers’ Party. Our argument directly addresses debates on democracy and well-being and has powerful implications for participation, governance, and economic development.

When put together, these findings provide compelling evidence for those who – often unfamiliar with the literature – question the effectiveness of participatory governance institutions. Surely, more research is needed, and different citizen engagement initiatives (and contexts) may lead to different results.

But these articles also bring another important takeaway for those working with development and public sector reform. And that is the need to consider the fact that participatory institutions (as most institutional reforms) may take time to produce desirable/noticeable effects. As noted by Touchton and Wampler:

 The relationships we describe between PB and health and sanitation spending, PB and CSOs, and PB and health care outcomes in this section are greater in magnitude and stronger in statistical significance for municipalities that have used PB for a longer period of time. Municipalities using PB for less than 4 years do exhibit lower infant mortality rates than municipalities that never adopted PB. However, there is no statistically significant difference in spending on health care and sanitation between municipalities using PB for less than 4 years and municipalities that never adopted the program. This demonstrates the benefits from adopting PB are not related to low-hanging fruit, but built over a great number of years. Our results imply PB is associated with long-term institutional and political change—not just short-term shifts in funding priorities .

If throughout the years participatory budgeting has produced  evidence of its effectiveness on a number of fronts (e.g. pro-poor spending), it is only 25 years after its first implementation in Brazil that we start to see systematic evidence of sound development outcomes such as reduction in infant mortality. In other words, rushing to draw conclusions at early stages of participatory governance interventions may result in misleading assessments. Even worse, it may lead to discontinuing efforts that are yet to bear fruit in the medium and longer terms.

10 Most Read Posts in 2013

Below is a selection of the 10 most read posts at DemocracySpot in 2013. Thanks to all of those who stopped by throughout the year, and happy 2014.

1. Does transparency lead to trust? Some evidence on the subject.

2. The Foundations of Motivation for Citizen Engagement

3. Open Government, Feedback Loops, and Semantic Extravaganza

4. Open Government and Democracy

5. What’s Wrong with e-Petitions and How to Fix them

6. Lawrence Lessig on Sortition and Citizen Participation

7. Unequal Participation: Open Government’s Unresolved Dilemma

8. The Effect of SMS on Participation: Evidence from Uganda

9. The Uncertain Relationship Between Open Data and Accountability

10. Lisbon Revisited: Notes on Participation

Open Data and Citizen Engagement – Disentangling the Relationship

[This is a cross-post from Sunlight Foundation’s  series OpenGov Conversations, an ongoing discourse featuring contributions from transparency and accountability researchers and practitioners around the world.] 

As asserted by Jeremy Bentham nearly two centuries ago, “[I]n the same proportion as it is desirable for the governed to know the conduct of their governors, is it also important for the governors to know the real wishes of the governed.” Although Bentham’s historical call may come across as obvious to some, it highlights one of the major shortcomings of the current open government movement: while a strong focus is given to mechanisms to let the governed know the conduct of their governors (i.e. transparency), less attention is given to the means by which the governed can express their wishes (i.e. citizen engagement).

But striking a balance between transparency and participation is particularly important if transparency is conceived as a means for accountability. To clarify, let us consider the role transparency (and data) plays in a simplified accountability cycle. As any accountability mechanism built on disclosure principles, it should require a minimal chain of events that can be summarized in the following manner: (1) Data is published; (2) The data published reaches its intended public; (3) Members of the public are able to process the data and react to it; and (4) Public officials respond to the public’s reaction or are sanctioned by the public through institutional means. This simplified path toward accountability highlights the limits of the disclosure of information. Even in the most simplified model of accountability, while essential, the disclosure of data accounts for no more than one-fourth of the accountability process. [Note 1 - see below]

But what are the conditions required to close the accountability cycle? First, once the data is disclosed (1), in order for it to reach its intended public (2), a minimal condition is the presence of info-mediators that can process open data in a minimally enabling environment (e.g. free and pluralistic media). Considering these factors are present, we are still only half way towards accountability. Nevertheless, the remaining steps (3 and 4) cannot be achieved in the absence of citizen engagement, notably electoral and participatory processes.

 

Beyond Elections

 

With regard to elections as a means for accountability, citizens may periodically choose to reward or sanction elected officials based on the information that they have received and processed. While this may seem a minor requisite for developed democracies like the US, the problem gains importance for a number of countries where open data platforms have launched but where elections are still a work in progress (in such cases, some research suggests that transparency may even backfire).

But, even if elections are in place, alone they might not suffice. The Brazilian case is illustrative and highlights the limits of representative systems as a means to create sustained interface between governments and citizens. Despite two decades of electoral democracy and unprecedented economic prosperity in the country, citizens suddenly went to the streets to demand an end to corruption, improvement in public services and… increased participation. Politicians, themselves, came to the quick realization that elections are not enough, as recently underlined by former Brazilian President Lula in an op ed at the New York Times “(….) people do not simply wish to vote every four years. They want daily interaction with governments both local and national, and to take part in defining public policies, offering opinions on the decisions that affect them each day.” If transparency and electoral democracy are not enough, citizen engagement remains as the missing link for open and inclusive governments.

 

Open Data And Citizen Engagement

 

Within an ecosystem that combines transparency and participation, examining the relationship between the two becomes essential. More specifically, a clearer understanding of the interaction between open data and participatory institutions remains a frontier to be explored. In the following paragraphs I put forward two issues, of many, that I believe should be considered when examining this interaction.

I) Behavior and causal chains

Evan Lieberman and his colleagues conducted an experiment in Kenya that provided parents with information about their children’s schools and how to improve their children’s learning. Nevertheless, to the disillusionment of many, despite efforts to provide parents with access to information, the intervention had no impact on parents’ behavior. Following this rather disappointing finding, the authors proceeded to articulating a causal chain that explores the link between access to information and behavioral change.

Information-Citizen Action Causal Chain

The Information-Citizen Action Causal Chain (Lieberman et al. 2013)

 

While the model put forward by the authors is not perfect, it is a great starting point and it does call attention to the dire need for a clear understanding of the ensemble of mechanisms and factors acting between access to data and citizen action.

II) Embeddedness in participatory arrangements

Another issue that might be worth examination relates to the extent to which open data is purposefully connected to participatory institutions or not. In this respect, much like the notion of targeted transparency, a possible hypothesis would be that open data is fully effective for accountability purposes only when the information produced becomes “embedded” in participatory processes.

This notion of “embeddedness” would call for hard thinking on how different participatory processes can most benefit from open data and its applications (e.g. visualizations, analysis). For example, the use of open data to inform a referendum process is potentially a very different type of use than within participatory budgeting process. Stemming from this reasoning, open data efforts should be increasingly customized to different existing participatory processes, hence increasing their embeddedness in these processes. This would be the case, for instance, when budget data visualization solutions are tailored to inform participatory budgeting meetings, thus creating a clear link between the consumption of that data and the decision-making process that follows.

Granted, information is per se an essential component of good participatory processes, and one can take a more or less intuitive view on which types of information are more suitable for one process or another. However, a more refined knowledge of how to maximize the impact of data in participatory processes is far from achieved and much more work is needed.

 

R&D For Data-Driven Participation

 

Coming up with clear hypotheses and testing them is essential if we are to move forward with the ecosystem that brings together open data, participation and accountability. Surely, many organizations working in the open government space are operating with limited resources, squeezing their budgets to keep their operational work going. In this sense, conducting experiments to test hypotheses may appear as a luxury that very few can afford.

Nevertheless, one of the opportunities provided by the use of technologies for civic behavior is that of potentially driving down the costs for experimentation. For instance, online and mobile experiments could play the role of tech-enabled (and affordable) randomized controlled trials, improving our understanding of how open data can be best used to spur collective action. Thinking of the ways in which technology can be used to conduct lowered costs experiments to shed light on behavioral and causal chains is still limited to a small number of people and organizations, and much work is needed on that front.

Yet, it is also important to acknowledge that experiments are not the only source of relevant knowledge. To stick with a simple example, in some cases even an online survey trying to figure out who is accessing data, what data they use, and how they use it may provide us with valuable knowledge about the interaction between open data and citizen action. In any case, however, it may be important that the actors working in that space agree upon a minimal framework that facilitates comparison and incremental learning: the field of technology for accountability desperately needs a more coordinated research agenda.

Citizen Data Platforms?

As more and more players engage in participatory initiatives, there is a significant amount of citizen-generated data being collected, which is important on its own. However, in a similar vein to government data, the potential of citizen data may be further unlocked if openly available to third parties who can learn from it and build upon it. In this respect, it might not be long before we realize the need to have adequate structures and platforms to host this wealth of data that – hopefully – will be increasingly generated around the world. This would entail that not only governments open up their data related to citizen engagement initiatives, but also that other actors working in that field – such as donors and NGOs – do the same. Such structures would also be the means by which lessons generated by experiments and other approaches are widely shared, bringing cumulative knowledge to the field.

However, as we think of future scenarios, we should not lose sight of current challenges and knowledge gaps when it comes to the relationship between citizen engagement and open data. Better disentangling the relationship between the two is the most immediate priority, and a long overdue topic in the open government conversation.

 

Notes

 

Note 1: This section of this post is based on arguments previously developed in the article, “The Uncertain Relationship between Open Data and Accountability”.

Note 2: And some evidence seems to confirm that hypothesis. For instance, in a field experiment in Kenya, villagers only responded to information about local spending in development projects when that information was coupled with specific guidance on how to participate in local decision-making processes).

 

 

Documentary: Participatory Budgeting in Belo Horizonte

Through the Facebook Participatory Budgeting group I came across a documentary about Belo Horizonte’s PB. The documentary, by Joao Ramos de Almeida, provides a unique view of the functioning of one of the oldest PBs in Brazil.

Among other things, the documentary shows how the process leads to a degree of civic empowerment and activism rarely seen in traditional governing models. It is particularly interesting to see how citizens contest, for instance, the cost estimates of public works made by the city administration. The documentary also shows how PB manages to engage citizens in an extremely time consuming process. It is also interesting to see that, while there is some degree of deliberation in the PB process, much of it is also about negotiation between the different communities involved.

Among other things, it shows that Belo Horizonte’s PB is far from perfect, and the suspicion of some degree of co-optation of some PB participants by the administration highlights difficulties that are inherent to many participatory processes. To some, it might come across as a sobering message. Yet, when looking at participatory initiatives, we should not only compare their functioning to an ideal vision of democracy. In this case, we should also compare it to the status quo, that is, how public budgeting takes place in the absence of public participation.

For those interested in citizen engagement this documentary (English subtitles, 55 mins) is worth watching.

***

Also read

Participatory Budgeting and Digital Democracy: the Belo Horizonte Case

The Effects of Participatory Budgeting on Infant Mortality in Brazil

Participatory Budgeting: Seven Defining Characteristics

Participatory Budgeting and Technology: Innovations in Open Government

The Participatory Turn: Participatory Budgeting Comes to America

Civil Society and Participation in Brazil: A Literature Review

This literature review is divided into six sections. The first section briefly describes the  theoretical and empirical background of debates about civil society and participation: the democratization process of the 1980s. The second section examines the first and second generation of studies of the best-known participatory mechanism in Brazil – participatory budgeting (PB). Next, this review turns attention toward research on policy councils, which fuelled more theoretical advances than studies of PB. A short section presents the few available studies about participation in the Northeast region of Brazil – a still largely unchartered territory in the literature. The fifth section discusses normative debates about the meaning and purpose of participation. Although the debate is not as contentious as it was in the early-2000s, two distinct views about participation still mark this literature. The last and longest section analyzes studies that treat citizen participation as a constitutive part of the representative system, which can help to improve government accountability and increase the quality of democracy.

Read full paper here [PDF].