Technology and Citizen Participation in Lawmaking: What’s the Impact?

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In times of open government one can come across many initiatives that claim to enable citizens to participate in the lawmaking process, but much less evidence is available about how effective that participation is. 

This is one of the reasons why I believe the e-Democracia project by the Brazilian House of Representatives is an extremely important experience for those interested in online participatory lawmaking. Besides taking place in one of the worlds’ largest democracies, e-Democracia is one of the few experiences to have shown evidence of actual impact – albeit sometimes limited – of citizens’ participation in the lawmaking process  (full disclosure, I advised the project in its early stages of implementation).

A new paper by Patricia Rossini (UFMG – Brazil) looks at a particular case of e-Democracia, in which citizens provided input for the drafting of the Brazilian Internet Bill of Rights. Below is the abstract of the paper - Is political participation online effective? A case study of the Brazilian Federal Chamber of  Representatives’ e-democracy initiative.

Abstract:

In Brazil, the Federal Chamber of Representatives conducts an e-democracy initiative that enables people to participate in political decisions regarding legislation. There are forums in which people can discuss and propose amendments to draft bills, vote for surveys to decide on the most important issues and speak their minds regarding legislative activities. The goal of this paper is to analyze the effectiveness of citizens’ engagement in the e-democracy initiative through the case study of the discussion of the Internet Civilian Landmark – a bill to regulate Internet use in Brazil. After a brief review of literature on e-democracy, we intend to measure if the platform guaranteed citizens an opportunity to affect decision-making by evaluating if the amendments suggested by users through the initiative were effectively taken into account by the legislative committee.

And a small excerpt from the conclusion:

Even though there are many barriers (social, economical and cultural, to cite some) that need to be transposed in order to reach a greater level of citizenship and deliberation on online public spheres, our case study shows that those who were engaged in the Internet Civilian Landmark’s discussion were able to reach decision-makers and to effectively make amendments to this bill. Although the final decision was top-down, as the representatives had the power to decide on what suggestions they would take into account, they were clearly open to accept amendments proposed.

Download the full paper here [PDF].

Petition Growth and Success Rates on the UK No. 10 Downing Street Website

 

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This is the kind of research that should be informing the design of ICT mediated initiatives. It also a good example as to why policymakers  and practitioners should reach out more to scholars (and vice-versa).

Now that so much of collective action takes place online, web-generated data can further understanding of the mechanics of Internet-based mobilisation. This trace data offers social science researchers the potential for new forms of analysis, using real-time transactional data based on entire populations, rather than sample-based surveys of what people think they did or might do. This paper uses a ‘big data’ approach to track the growth of over 8,000 petitions to the UK Government on the No. 10 Downing Street website for two years, analysing the rate of growth per day and testing the hypothesis that the distribution of daily change will be leptokurtic (rather than normal) as previous research on agenda setting would suggest. This hypothesis is confirmed, suggesting that Internet-based mobilisation is characterized by tipping points (or punctuated equilibria) and explaining some of the volatility in online collective action. We find also that most successful petitions grow quickly and that the number of signatures a petition receives on its first day is a significant factor in explaining the overall number of signatures a petition receives during its lifetime. These findings have implications for the strategies of those initiating petitions and the design of web sites with the aim of maximising citizen engagement with policy issues.

Read more here [PDF].

 

New Book on Open Parliaments

Brazilian House of Representatives

Cristiano Faria’s book on Open Parliaments has finally been translated from its original Portuguese to English. There are many reasons to read Cristiano’s piece, one of them being the scarcity of literature dealing with the usage of ICT by the legislative branch. I was honoured to be invited to write the preface to this book, in which I list a few other reasons why I think this book is very worthwhile reading. I have reproduced the preface below, with the addition of some hyperlinks.

***

Towards the end of the 18th Century, not long after the French Revolution, engineer Claude Chappe invented the optical telegraph. Also known as the Napoleonic Telegraph, this technological innovation enabled the transmission of messages over great distances at unprecedented speeds for its time. This novelty did not go unnoticed by the intellectuals of the period: the possibility of establishing a telegraph network that could connect individuals at high speed and lowered costs was seen as a unique opportunity for direct democracy to flourish.

The difficulties associated with direct democracy, so eloquently expressed by Rousseau just a few years earlier, no longer seemed relevant: simply opening the code used by the telegraph operators would suffice for a whirlpool of ideas to flow between citizens and government, bringing a new era of participatory decision-making. Events, however, took a different turn, and as time went by the enthusiasm for a democratic renewal faded away.

In the course of the centuries that followed, similar stories abounded. The emergence of each new ICT gave rise to a period of enthusiasm surrounding a renewal in politics and government, only to be followed by bitter disillusionment. While the causes of these historical experiences are multiple, it is safe to say that the failure of these technologies to deliver their much-heralded potential is underscored by a lack of understanding of the role of political institutions. These institutions are, inexorably, sources of obstacles and challenges that go beyond the reach of technological solutions.

Indeed, one could argue that despite the historical evidence, even today a certain amount of ingenuity permeates the majority of academic works in the domain of electronic democracy and open government, overestimating technological innovation and neglecting the role of institutions, actors, and their respective strategies.

Not falling prey to the techno-determinist temptation but rather carrying out an analysis grounded in institutions, organizational processes and actors’ strategies, is one of the many strengths of Cristiano Faria’s work. His experience as a civil servant in the Brazilian House of Representatives and his academic rigour bring together qualities that are rarely combined in the literature about the public sector. The result is a work that offers an unusual vision, taking into account a wide range of factors involved in processes of technological enactment and institutional innovation.

While underpinning the book as a whole, this encompassing perspective is most prominent in Chapters 4 and 5, in the case studies on the experiences from Brazil (e-Democracy) and Chile (Virtual Senator). Motivating factors, constraints, and institutional and organizational arrangements are brought to light. The reader encounters elements and processes that often go unperceived by even the most attentive observers and experienced academics.

For instance, while analysing the Brazilian case, Cristiano underscores the essential role played by legislative consultants in channelling citizens’ input into the formal decision-making processes of the House of Representatives. Only an individual who is viscerally familiar with the functioning of the public institutions in question is capable of such an insight – one of many throughout the book.

Even for this reason alone, this work is of inestimable value to the Brazilian and international literature in the fields of electronic democracy and open government. Numerous other characteristics, however, further add to its worth for researchers, politicians, civil servants and ordinary citizens with an interest in these subjects.

The object of study is relevant in itself. There is a disproportionate shortage of literature about the role of technologies with regard to the legislative branch. An incomplete understanding of how public institutions operate and interact among themselves has led an increasing number of academics and observers to focus their attention on the executive branch. Furthermore, in the limited literature that is available about the use of technologies by the legislative, the majority of studies are disappointingly superficial or excessively descriptive.

Cristiano’s text, although rich in detail, never loses sight of the major theoretical and normative perspectives that inform the state of the art in the electronic democracy debate. The literature that guides this piece is impeccable. This is a text that brings the reader into contact with the main theories and arguments relating to issues of transparency, participation, actors’ strategies, and processes of institutional and technological innovation.

Lastly, by presenting cases ranging from New Zealand to the Catalan Parliaments, this book has the inestimable worth of being a historical record, immune to temporal and technological changes. Cristiano Faria captures the state of the art in electronic democracy experiences in the legislative at the beginning of the 21st century. To ensure that the destiny of these experiences differs from that of the Napoleonic Telegraph, a realistic and perspicacious reflection is necessary, to which this book makes its contribution.

Infotopia – Unleashing the Democratic Power of Transparency

Archon Fung has just published a new paper in Politics & Society, “Infotopia: Unleashing the Democratic Power of Transparency”.

Abstract

In Infotopia, citizens enjoy a wide range of information about the organizations upon which they rely for the satisfaction of their vital interests. The provision of that information is governed by principles of democratic transparency. Democratic transparency both extends and critiques current enthusiasms about transparency. It urges us to conceptualize information politically, as a resource to turn the behavior of large organizations in socially beneficial ways. Transparency efforts have targets, and we should think of those targets as large organizations: public and civic, but especially private and corporate. Democratic transparency consists of four principles. First, information about the operations and actions of large organizations that affect citizens’ interests should be rich, deep, and readily available to the public. Second, the amount of available information should be proportionate to the extent to which those organizations jeopardize citizens’ interests. Third, information should be organized and provided in ways that are accessible to individuals and groups that use that information. Finally, the social, political, and economic structures of society should be organized in ways that allow individuals and groups to take action based on Infotopia’s public disclosures.

Read the full paper here [PDF] / ht Alex Howard.

The Uncertain Relationship Between Open Data and Accountability

My article in response to Yu and Robinson’s recent paper on open data has just been published in the UCLA Law Review Discourse: The Uncertain Relationship Between Open Data and Accountability: A Response to Yu and Robinson’s The New Ambiguity of “Open Government”

Below is the abstract:

By looking at the nature of data that may be disclosed by governments, Harlan Yu and David Robinson provide an analytical framework that evinces the ambiguities underlying the term “open government data.” While agreeing with their core analysis, I contend that the authors ignore the enabling conditions under which transparency may lead to accountability, notably the publicity and political agency conditions. I argue that the authors also overlook the role of participatory mechanisms as an essential element in unlocking the potential for open data to produce better government decisions and policies. Finally, I conduct an empirical analysis of the publicity and political agency conditions in countries that have launched open data efforts, highlighting the challenges associated with open data as a path to accountability.

As I wrote the article, it became even more evident to me that the challenges for open data resemble those of democracy. To be successful, both depend on free press, fair elections, and multiple avenues of citizen participation. The resemblance goes one step further: both are most needed where they are least likely to thrive. On democracy and challenging environments, political scientist Robert Dahl wrote:

Democracy, it appears, is a bit chancy.  But its chances also depend on what we do ourselves.  Even if we cannot count on benign forces to favor democracy, we are not mere victims of blind forces over which we have no control. With adequate understanding of what democracy requires and the will to meet its requirements, we can act to preserve and, what is more, to advance democratic ideas and practices

May Dahl’s call resonate with the open data movement.

The Foundations of Motivation for Citizen Engagement

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Discussions about incentives to participate are increasingly common, but they are as shallow as most conversations nowadays about the subject of “feedback loops”. And very little reflection is actually dedicated to questions such as why, when and how people participate.

This is why this talk by Judd Antin, User Experience Researcher at Facebook, is one of the best I’ve heard lately. He goes a step further than making commonsensical assumptions, and examines the issue of motivations to participate in a more critical and systematic manner. When it comes to technology mediated processes, Judd is actually one of the few people looking seriously at the issue of incentives/motivations to participate.

In the talk Judd begins by arguing that “(…) the foundations of motivation in the age of social media, they are kind of the same as the foundations of motivation before the age of social media.” I cannot help but agree and sympathize with the statement. It is particularly annoying to  hear on a daily basis claims suggesting that individual and social processes are fundamentally altered by technologies, and “how new” this field is. “I don’t fool myself into thinking that this is a brand new world”, remarks Judd. Too bad so many are fooling themselves these days.

Judd’s take on incentives to participate is particularly sobering for some cheerleaders of gamification,  highlighting the limits of instrumental rewards and the need to focus on issues such as group identification, efficacy and – importantly – simplicity.

Finally, and on a more anecdotal note, it is interesting to see how some issues are similar across different spaces. At some point Judd points out that the “dislike” button is one of the features most requested by Facebook users. In a similar vein, one of the most requested features for e-Petitions platforms is the possibility to sign “against” a petition.

In both cases, these requests have been largely ignored. My feeling is that the implications for these choices of design for collective action are far from neutral, and these are issues that we should be looking at more closely.

In any case, Judd’s talk is great, and so are his articles: you can find a list of his most recent ones below.

Title / Author Year
SYSTEM FOR CUSTOM USER-GENERATED ACHIEVEMENT BADGES BASED ON ACTIVITY FEEDS
J Antin, EF Churchill, DA Shamma, M De Sa
US Patent 20,130,086,484
2013
Social desirability bias and self-reports of motivation: a study of amazon mechanical turk in the US and India
J Antin, A Shaw
Proceedings of the 2012 ACM annual conference on Human Factors in Computing …
2012
Profanity use in online communities
S Sood, J Antin, E Churchill
Proceedings of the 2012 ACM annual conference on Human Factors in Computing …
2012
Using Crowdsourcing to Improve Profanity Detection
SO Sood, J Antin, E Churchill
AAAI Spring Symposium Series, 69-74
2012
Local experts and online review sites
J Antin, M de Sa, EF Churchill
Proceedings of the acm 2012 conference on computer supported cooperative …
2012
Some of all human knowledge: gender and participation in peer production
A Forte, J Antin, S Bardzell, L Honeywell, J Riedl, S Stierch
Proceedings of the ACM 2012 conference on Computer Supported Cooperative …
2012
Apples to Oranges?: Comparing across studies of open collaboration/peer production
J Antin, EH Chi, J Howison, S Paul, A Shaw, J Yew
Proceedings of the 7th International Symposium on Wikis and Open …
2011
Gender differences in Wikipedia editing
J Antin, R Yee, C Cheshire, O Nov
Proceedings of the 7th International Symposium on Wikis and Open …
2011
Mobile augmented reality: video prototyping
M de Sá, J Antin, D Shamma, EF Churchill
Proceedings of the 2011 annual conference extended abstracts on Human …
2011
My kind of people?: perceptions about wikipedia contributors and their motivations
J Antin
Proceedings of the 2011 annual conference on Human factors in computing …
2011
Workshop on online reputation: context, privacy, and reputation management
J Antin, EF Churchill, BC Chen
Proceedings of the 20th international conference companion on World wide web …
2011
Technology-Mediated Contributions: Editing Behaviors Among New Wikipedians
J Antin, C Cheshire, O Nov
2011
Automatic identification of personal insults on social news sites
SO Sood, EF Churchill, J Antin
Journal of the American Society for Information Science and Technology
2011
Badges in social media: A social psychological perspective
J Antin, E Churchill
Human Factors, 1-4
2011
Toy Psychology-Using gaming tactics to shape our online behavior may not be as effective as some have hoped.
J Antin
Technology Review-Massachussets Institute ofTechnology-English Edition, 11
2011
General and Familiar Trust in Websites
C Cheshire, J Antin, KS Cook, E Churchill
Knowledge, Technology & Policy, 1-21
2010
Everyday favors: A case study of a local online gift exchange system
E Suhonen, A Lampinen, C Cheshire, J Antin
Proceedings of the 16th ACM international conference on Supporting group …
2010
Behaviors, adverse events, and dispositions: An empirical study of online discretion and information control
C Cheshire, J Antin, E Churchill
Journal of the American Society for Information Science and Technology 61 (7 …
2010
NONE OF US IS AS LAZY AS ALL OF US
C Cheshire, J Antin
Information, Communication & Society 13 (4), 537-555
2010
With a little help from my friends: Self‐interested and prosocial behavior on MySpace Music
J Antin, M Earp
Journal of the American Society for Information Science and Technology 61 (5 …
2010

Are ‘Good’ Citizens ‘Good’ Participants?

Article by Catherine Bolzendahl and Hilde Coffé recently published at Political Studies (2013):

Are ‘Good’ Citizens ‘Good’ Participants? Testing Citizenship Norms and Political Participation across 25 Nations. 

Abstract:

Whereas research on political participation typically investigates a variety of socio-economic and attitudinal characteristics, this cross-national study focuses on the relevance of norms when explaining political participation. We examine respondents’ normative beliefs about the importance of various measures of ‘good citizenship’, and their relationship to three modes of political engagement (activism, party membership and voting). We find assigning higher importance to paying taxes/obeying the law is negatively linked to all forms of participation, whereas the opposite is true for norms about the importance of voting and being active in associations. Greater emphasis on norms about understanding others and shopping politically is positively associated with political activism but not with more institutional forms of participation. The relationship between norms and participation differs somewhat across nations, with the most differences between Eastern European respondents and those from Western European and Western non-European respondents. In line with theories on democratic learning, we find that the relationship between citizenship norms and participation is often weakest among Eastern Europeans. Conclusions about the subjective and variable nature of democratic citizenship are discussed.

An interesting finding is the weak link between the duty to “keep a watch on the actions of government” and most types of participation (i.e. political activism and electoral participation). I cannot help but speculate about the extent to which these findings may help to explain why generally it is relatively easier to engage citizens in participatory processes (e.g. participatory budgeting) than have them monitor the outcomes of these same processes (e.g. oversight of budget execution).

Another possible reading is that the citizen who participates is different from the citizen who monitors. One of the practical implications of this would be that we should consider segmenting audiences (and outreach efforts) according to specific stages of the policy cycle.

Read the full article here.